Employer calls on IAM to represent workers in new classification
June 09, 2022 Moncton, NB – The IAM was called upon to represent a new classification within Air Canada – workers at a call centre. The company signalled the IAM that they were interested in opening a call centre in Atlantic Canada. “This is new work,” says Ed Hepburn, General Chairperson with IAM District 140, “as have never had a call centre in Atlantic Canada. I was able to negotiate