May 19, 2021

Stan Pickthall's letter in support of UNITE-HERE Local 261

May 14, 2021   Ms. Yolaine Charette, General Manager Sheraton Ottawa Hotel 150 Albert Street Ottawa, ON K1P 5G2   Dear Ms. Charette: The IAM represents 50,000 Union members in Canada, with almost half working in travel-related industries. We are today writing in solidarity with the UNITE-HERE Local 261 workers at Sheraton Ottawa Hotel. It is brought to our attention that the Sheraton Hotel – owned by Keck Seng Investments

Industry 4.0: The Future of Hospitality

The pandemic has halted tourism and related industries, placing pressures on businesses to not only adapt, but prepare for future pandemics. Contactless technologies are becoming essential in public spaces, and hotels are no exception. Expansion of technologies that reduce contact and regulate physical distancing and overcrowding are not merely adaptations to current realities, they are essential to a recovery. But, the current state of global health is not the only